Step 1
Rate your experience
Customers start with the rating that reflects their actual experience.
1 → 5 stars
Turn customer feedback into reviews
More customers have something to say. Make it easy for them to say it.
Onloz helps customers turn their genuine experience into a polished review in seconds — without staring at a blank text box.
Less typing. More reviews. Less friction.
No credit card required · Set up in minutes · Works with Google Reviews
The Corner Café
How was your experience?
Excellent — 5 stars
What stood out?
FoodServiceDeliveryQualityValueAtmosphere
“Really enjoyed the food and the service. Everything was smooth from start to finish. Great experience overall!”
Your draft — read, edit, approve
Continue to Google
Already copied to your clipboard
5 secFeedbackReview
01The problem
Your customers are happy. They’re just busy.
You already have customers who are willing to recommend you.
The problem? They don’t have five minutes to write the perfect review. So they leave a rating… and nothing else.
What a happy customer often leaves
…and nothing else.
That means you’re missing the words that help future customers understand what people actually loved about your business.
They leave a rating
Your customer had a great experience — but doesn’t know what to write.
The blank box kills momentum
Starting a review from scratch feels like work.
They move on
A few seconds later, they’ve closed the page and gone back to their day.
Onloz removes the blank page.
02Meet Onloz
From “5 stars” to a real review in seconds.
Onloz gives customers a simple way to describe what stood out about their experience. No blank page. No lengthy form. No complicated process.
- 1
They choose what mattered
Customers tap the things that stood out — food, service, value. No paragraph required.
- 2
Onloz writes naturally
Their rating and choices become clear, natural language in your brand’s voice.
- 3
They review, then post
The customer reads and edits the draft, then continues straight to your review page.
03How it works
Three taps. One genuine review.
Customers keep their real words. Onloz supplies the structure and the polish.
Step 2
Tell us what stood out
Instead of writing a paragraph, customers quickly select the things that mattered to them.
Tap, or add your own words
Step 3
Get a polished review
Onloz turns their feedback into a natural review they can read, edit and approve.
Read · edit · approve
Food · Service · Delivery · Quality · Value · Staff · Atmosphere
They can add their own words too — but they don’t have to.
04Before / after
The difference is surprisingly small.
Before
Customer sees
Write a review…
“I’ll do it later.”
Result
No written feedback.
With Onloz
Customer sees
Food ✓Service ✓Quality ✓
Onloz writes
“Really happy with the food, service and overall quality. Everything was smooth and enjoyable. Would definitely recommend.”
Customer: looks goodGoogle
Result
A written review, while it’s fresh.
You don’t need customers to become writers. You just need to make sharing their experience easy.
05Features
Everything you need to make reviews easier.
Onloz shrinks the distance between a happy customer and a written review — for the customer and for your team.
Fast for customers
Designed for people who have 30 seconds, not 5 minutes.
AI-powered writing
Turn simple feedback into clear, natural language.
Mobile-first
Customers can complete the entire experience from their phone.
One-click review journey
Connect your business’s review destination and make the next step obvious.
Google itself supports businesses sharing review links and QR codes to make leaving reviews easier.
Your brand, your experience
Customize the customer-facing experience with your business name, logo and branding.
Track what matters
See how many customers started, completed and generated review drafts.
07For business owners
You don’t need more review requests. You need fewer reasons to ignore them.
Most businesses already ask customers for reviews. The problem is that asking isn’t enough.
Your customer opens Google
Write a review…
…and suddenly they have to think.
Onloz gives them a starting point
That tiny reduction in effort can turn more customer experiences into written feedback.
08For restaurants
Perfect for restaurants, cafés and hospitality.
After a meal, customers have plenty to say. Food. Service. Atmosphere. Speed. Value. Onloz gives them an effortless way to turn those thoughts into a review.
What stood out?
FoodServiceAtmosphereValue
Review ready
09More industries
Works wherever customer experience matters.
Restaurants & Cafés
Make it easy for diners to describe what they enjoyed.
Salons & Spas
Capture feedback about service, staff and experience.
Hotels
Help guests describe rooms, service and hospitality.
Automotive
Capture feedback about service quality and customer experience.
Fitness
Make it easy for members to share their experience.
Professional Services
Help satisfied clients turn their experience into useful feedback.
10How the writing works
AI writes the words. Your customer provides the experience.
Onloz is designed to help customers express what they actually experienced — not invent an experience for them. Customers provide the rating and feedback; Onloz helps turn that input into natural language. They can review and edit the result before deciding whether to publish it.
Real experience
The review should reflect the customer’s genuine experience.
Customer control
Customers can review and edit the generated text before posting.
No invented details
Onloz is designed to avoid adding unsupported facts or experiences.
Onloz does not guarantee that a third-party platform will publish, retain or display any review. Review platforms independently determine which content they accept and display. This matters because Google requires that reviews reflect genuine experiences and can remove reviews that violate its policies.
11Business dashboard
Know what’s happening after you ask for a review.
Customer Feedback
Last 30 days- Customers reached
- 1,284
- Started
- 734
- Completed
- 521
- Completion rate
- 71%goal met
What customers mention
- Food68%
- Service54%
- Quality42%
- Delivery31%
- Value27%
Example data — every mention is customer-chosen, never invented.
Turn customer feedback into business insight.
Onloz isn’t only about reviews. Your customers are telling you what they love — and where you can improve.
12QR codes
Put your review experience everywhere.
Create a simple QR experience customers can access from any of the places they already look.
- Tables
- Receipts
- Packaging
- Counter displays
- Thank-you cards
- Invoices
- Emails
- WhatsApp messages
Google itself recommends sharing review links or QR codes through places such as receipts, emails, chat interactions and physical locations.
Scan to review
Sample — your link goes live when you do
14Pricing
Simple pricing. Built to grow with you.
We’re keeping pricing honest and rolling Onloz out in stages. Right now, access is by invitation — no plans to pick through, no fine print to wade into.
Invite only — early access
Onloz is invite-only for now.
We’re onboarding a small number of businesses first — the cafés, salons, hotels and shops whose customers are talking to them every day — so we can build alongside them before we open the doors wider.
info@onloz.comSend an email — a person replies within two business days.
What early businesses get: a review experience for your location, AI review drafting, your own QR code, custom branding and straightforward analytics — and a direct line to the team building Onloz. No credit card required.
15FAQ
Questions, answered honestly.
The short version: customers write from their real experience, they stay in control, and Onloz never guarantees a platform will publish a review.
What is Onloz?+
Onloz is an AI-powered customer feedback and review-writing platform that helps customers turn their genuine experiences into polished review text.
Does Onloz create fake reviews?+
No. Onloz is designed to help customers express their own experiences. Customers provide the rating and feedback, and AI helps turn that information into natural language. Businesses must not use Onloz to create fabricated, misleading, incentivized or manipulated reviews.
Does Onloz guarantee Google reviews?+
No. Onloz cannot guarantee that Google or another review platform will publish, retain, rank or display a review. Review platforms independently apply their own policies and moderation systems. Google states that reviews must reflect genuine experiences and may remove reviews that violate its policies.
Can customers edit the AI-generated review?+
Yes. We recommend giving customers the opportunity to review and edit their generated text before publishing.
Does the customer have to use Google?+
Not necessarily. Your business can configure the destination appropriate for your workflow.
Can I use Onloz with a QR code?+
Yes. You can place your Onloz QR code wherever customers interact with your business — such as receipts, tables, packaging or thank-you cards.
Does Onloz work for multiple locations?+
Yes. Onloz can cover several locations for one business. If you run more than one, tell us how many when you request access and we’ll make sure the experience fits.
Can I customize the questions?+
Yes. Businesses can configure the feedback categories and questions around their customer experience.
Is Onloz only for restaurants?+
No. Onloz can be used by restaurants, hotels, salons, service businesses, retailers, automotive businesses, fitness businesses and other customer-facing businesses.
Does Onloz post reviews automatically?+
No. The recommended workflow keeps the customer in control of the generated content and the publication decision.
Ready when your customers are
Your customers already have something to say.
Give them an easier way to say it.
No complicated setup. No blank review box. Just a simpler way to turn customer experiences into feedback.